FAQ
Welcome to the Get Twisted Pretzels FAQ page!
Here you'll find answers to our most frequently asked questions about our gourmet chocolate-covered pretzels, ordering process, and delivery options. If you can’t find the information you’re looking for, feel free to reach out to us directly!
Do you offer gluten-free pretzels?
Yes! We offer gluten-free pretzel rods dipped in your choice of milk, dark, or white chocolate. They're perfect for those who are gluten-sensitive but still want to enjoy a delicious treat.
Can I customize my order?
Absolutely! We specialize in custom orders. You can select your preferred pretzel type, chocolate, and up to three toppings of your choice. Our goal is to create the perfect gift or treat.
What is the minimum order amount for custom orders?
Our minimum order for custom pretzels is 12 pretzels, depending on the type of product you're ordering. This ensures we can provide the quality and attention to detail you expect.
How far in advance should I place my order?
We recommend placing custom orders at least 5-7 business days in advance to ensure enough time for crafting and delivery. Larger orders may require additional time, so we suggest reaching out to us early for bigger events.
Do you offer delivery?
Yes, we offer delivery, and fees may apply based on your location. For larger orders, such as corporate events or weddings, please contact us for special delivery arrangements.
Can I pick up my order?
Yes, if you prefer to pick up your order, you're welcome to do so. Please mark your order as pickup during checkout. Upon order confirmation we will email you to coordinate the time and location where you can pickup your pretzels.
How long do the pretzels stay fresh?
Our pretzels are best enjoyed within 7-10 days of receiving them. To maintain freshness, store them in a cool, dry place away from direct sunlight or heat.
Do you offer bulk or corporate orders?
Yes, we can accommodate bulk orders for corporate gifts, special events, and parties. Contact us to discuss your needs, and we'll work with you to create a custom package that fits your occasion.
What if I have more questions or need help placing an order?
If you have any further questions or need assistance with your order, don’t hesitate to reach out to us! You can contact us via email or phone, and we will be happy to help.
